How we are accountable
Photo: HelpAge International.
We are accountable to our donors, partners and the public worldwide. Above all, we are accountable to the older men and women with and for whom we work.
To ensure our accountability we:
- arrange external evaluations of our high value contracts (almost all our contracts above £250,000 in value are externally evaluated)
- share and review the learning from our work in many different ways (bringing our partners and affiliates and those we work with together to discuss key issues)
- share our annual plans starting 2011-2012. We will measure and document our performance against our plans and strategy every year through our annual report.
We review and document our performance against one specific global action or set of targets each year. This year our Global Review on Social Protection (GRASP) reflects on HelpAge's strategy to address this theme, and provides a measure of the value for money of our work on social pensions over the last five years
We are piloting ways to increase our accountability at project level, particularly in our humanitarian work. We are doing this in Haiti right now.
Improving our accountability
We are always seeking to improve our accountability, so we are developing an accountability framework which will contain a set of commitments. We are now members of the Humanitarian Accountability Partnership.
We are also committed to following the People In Aid - Code of Good Practice. This is an internationally recognised management framework, which enables us to enhance the quality of our human resources management. We are working towards achieving our first Quality Mark.
Sixteen evaluations, under three broad categories, were conducted at HelpAge International in 2012:
Three evaluations have a global focus:
- DFID PPA Independent progress review (4mb), Executive summary (19kb) and HelpAge management response (73kb).
- DFID PPA Annual review (1.2mb), HelpAge management response (130kb).
- Age Demands Action external assessment (70kb), Impact of Age Demands Action (1mb), ADA Executive summary (25kb).
The following evaluations assessed the effectiveness and impact of:
- emergency responses in Lebanon and Jordan and our management response, Kenya (1mb) and Ethiopia (400kb),
- livelihoods programmes in India (3mb) and its mid term report (237kb), Pakistan (2.5mb), Myanmar (1mb), Mozambique (275kb) (also available in Portuguese (1mb)) and Tanzania (650kb),
- rights work in Kyrgyzstan (1.8mb) and Tanzania (650kb).